Benefits Advice and Application Support for Older People
The benefits system can be hard to navigate — different schemes, long forms and rules that aren't always obvious. If you're not sure which benefit might apply to you or a relative, that's a normal place to start. We'll help you work out what may be relevant and support you through the application.
Not Sure Which Benefit Applies?
Many people know they — or an older relative — could probably use some support, but don't know whether that's Attendance Allowance, Pension Credit, a Blue Badge, or something else entirely. Each covers a different need:
- Attendance Allowance — if illness or disability makes everyday personal care or staying safe difficult
- Pension Credit — if weekly income is low, and to unlock help with housing, Council Tax and health costs
- Blue Badge — if a condition affects mobility and parking close to your destination would help
They can also overlap — an Attendance Allowance award, for example, can increase a Pension Credit entitlement. A benefits check looks at the whole picture rather than one benefit at a time.
What We Help With
Attendance Allowance
£76.70 or £114.60 a week (2026/27) for people over State Pension age who need help with daily living or supervision.
Help with an Attendance Allowance applicationPension Credit
Tops up weekly income and unlocks extra help with bills — one of the most under-claimed benefits.
Help with a Pension Credit applicationBlue Badge
Parking concessions for people whose condition affects mobility, including some non-visible conditions.
Help with a Blue Badge applicationHelp With Complex Forms
Benefit forms ask detailed questions, and the way answers are phrased can matter a lot. Many people understate their difficulties because they've learned to cope, or leave out needs that seem "normal" to them.
We sit down with you — at home where needed — and go through the paperwork properly, so the application reflects your real situation rather than a best-case day.
Helping a Parent or Older Relative
A large share of our enquiries come from sons, daughters, carers and other family members. If you're worried about an older person who may be missing out on support — or struggling with a form — you can contact us on their behalf.
We'll help you understand what may apply to their situation, then work with them directly, with their agreement, to complete any applications.
Ask About Help for a RelativeHow Elders with Roots Works
Talk It Through
A friendly, no-pressure conversation — by phone or at home — about your situation or your relative's.
Benefits Check
We look at the whole picture and explain which benefits may be relevant and why.
Complete the Application
We help prepare evidence and complete the forms accurately and thoroughly.
Stay With You
We keep in touch while applications are processed and help with follow-up questions.
Where We Work
Elders with Roots CIC is based in Leeds, West Yorkshire. We offer home visits within our area and support by phone and online across England and Wales. Find out more about us on our About page.
Information reviewed: October 2026 · Sources: GOV.UK benefits guidance
Not Sure Where to Start?
Tell us about your situation — we'll help you work out what support may apply